Privacy Policy of TasteVatra
TasteVatra is dedicated to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and protect information collected through our online platform, which offers interactive cooking classes, recipe development, personalized cooking coaching, culinary skill workshops, and nutrition and meal planning guidance.
We operate in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Data: This includes information you voluntarily provide when registering for an account, enrolling in classes, purchasing services, or contacting us. Examples include your name, email address, postal address, phone number, and payment information.
- Usage Data: We automatically collect information on how our services are accessed and used. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
2. How We Use Your Information
TasteVatra uses the collected data for various purposes:
- To provide and maintain our service, including processing transactions and delivering educational content.
- To manage your account and provide you with customer support.
- To notify you about changes to our service.
- To allow you to participate in interactive features of our service when you choose to do so.
- To provide analysis or valuable information so that we can improve the service.
- To monitor the usage of the service.
- To detect, prevent, and address technical issues.
- To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information.
3. Legal Basis for Processing Personal Data Under GDPR
Our legal basis for collecting and using the personal data described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it:
- TasteVatra needs to perform a contract with you.
- You have given TasteVatra permission to do so.
- The processing is in our legitimate interests and it's not overridden by your rights.
- For payment processing purposes.
- To comply with the law.
4. Disclosure of Data
We may share your information in the following situations:
- Service Providers: We may employ third-party companies and individuals to facilitate our service, to provide the service on our behalf, to perform service-related services, or to assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Business Transfers: If TasteVatra is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
- Legal Requirements: TasteVatra may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of TasteVatra.
- Prevent or investigate possible wrongdoing in connection with the service.
- Protect the personal safety of users of the service or the public.
- Protect against legal liability.
5. Security of Data
The security of your data is paramount to us. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, considering the state of the art, the costs of implementation, and the nature, scope, context, and purposes of processing. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
6. Data Retention
TasteVatra will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
TasteVatra will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, unless this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.
7. Your Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. TasteVatra aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: You also have the right to withdraw your consent at any time where TasteVatra relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
8. Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
9. Children's Privacy
Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By mail: TasteVatra, 2847 Mlynská Street, Floor 3, Bratislava, Bratislava Region, 821 09, Slovakia
Last updated: December 10, 2023